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COVID-19 app support
About the app
How the app works
Using the app
Your data and privacy
Why the Isle of Wight?
Data and privacy
Search common questions
Archived: How can the public be sure their data is safe?
Archived: Can I delete the app?
Archived: Why hasn’t the NHS chosen a decentralised approach as advocated by Apple and Google?
Archived: What ethical principles are guiding app development over time?
Archived: Why do Android phones require users to turn on location?
Archived: What data is used by the NHS COVID-19 app?
Archived: Why does the app ask for a postcode?
Archived: How long is data retained?
Archived: Is the NHS COVID-19 app source code available?
Archived: Is a Data Protection Impact Assessment (DPIA) available?
Archived: How will I know a message I receive about the NHS COVID-19 app is genuine?
Archived: What will happen to the NHS COVID-19 app data after the end of the pandemic?
Archived: Can I be identified if I share my data?