What should I do if the app tells me I have been near someone who has tested positive for coronavirus (COVID-19)?

If you've got an alert telling you that you've been in close contact with someone who has tested positive for coronavirus, the NHS COVID-19 app may ask you to confirm your age and vaccination status in order to provide advice.

In England, there is no longer a legal requirement for people with COVID-19 to self-isolate, however if you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people. Read the latest guidance if you've been a close contact of someone who has tested positive for COVID-19.

In Wales, if you've been a close contact of someone who has tested positive for COVID-19, you will only be advised to self-isolate, if you are over 18 and unvaccinated or not fully vaccinated (this excludes a booster vaccination). If you go on to experience symptoms or test positive for COVID-19 you should self-isolate.

If you have questions about how the advice applies to you, or you are struggling with self-isolation, please call 111.

There is a lot of information to help you during this period:

• Getting an isolation note for your employer

• Local Authority and Council support in your area

There is more information available specific to where you live.

If you live in England:

• Advice about having been in contact with someone with coronavirus

• Advice about self-isolation and looking after yourself

• Guidance and support about employment (including sick pay), finances and travel

• Latest official guidance on what to do if you have symptoms

If you live in Wales: 

• NHS 111 Wales: coronavirus guidance

• GOV.Wales: coronavirus information

• Information about NHS Wales Test, Trace, Protect – if you’re in Wales and have tested positive for coronavirus, NHS Wales Test, Trace, Protect will contact you. You’ll be asked where you’ve been recently and if you have spent time with people.