It's important you use the app at all times, including while at work, except if you:

  • are working behind a fixed screen and are fully protected from other people

  • store your phone in a locker or communal area, for example while working or taking part in a leisure activity like swimming

  • are a worker in social care and are wearing medical grade PPE such as a surgical mask

  • are a healthcare worker working in a healthcare building such as a hospital or GP surgery (read more about using the app as a healthcare worker)

In these situations, use the ‘pause’ function on the app so that the contact tracing part doesn’t work. Read more about how and when to pause contact tracing.