The NHS COVID-19 app is no longer in use and the Isle of Wight trial has now ended. This is archived information from 18 June 2020. If you still have the app, please uninstall it.

It is important that citizens use the app at all times, including while at work. We’ve published further information about using the app at work for workers in the health sector and care sector.

If you leave your phone in a locker while working, please turn Bluetooth off. Doing so will avoid you receiving inappropriate notifications.

In all other settings, such as in staffrooms and while travelling to work, Bluetooth should be switched on.