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The NHS COVID-19 app is no longer in use and the Isle of Wight trial has now ended. This is archived information from 18 June 2020. If you still have the app, please uninstall it.

The NHS COVID-19 app may not automatically restart when your mobile device restarts.

It is recommended that you open the NHS COVID-19 app, where the following message will be displayed: 'The app is working properly'. You can then continue to use your device normally, with the NHS COVID-19 app running in the background.